Score-Based Feedback Paths: Customize results based on performance

Deliver custom feedback based on performance — so every learner walks away with what they need to improve or advance.

What It Is

Score-Based Feedback Paths allow you to customize what a learner sees after completing an assessment, quiz, or scenario—based on how well they performed. Instead of a single generic “You passed” message, learners receive tailored follow-ups: from praise and next steps to remediation resources and retry options. This creates a powerful end-of-module experience that reflects their individual journey and needs.

It’s not just about showing a score — it’s about responding to it with purpose.

When to Use It

  • In compliance training, to direct underperforming learners to targeted review content
  • For product training, where high scorers can skip to advanced modules
  • In onboarding, to identify knowledge gaps and suggest personalized learning plans
  • For customer-facing teams, to assign additional practice based on quiz scores
  • In leadership programs, to differentiate learning paths for emerging vs experienced talent

Why It Works

  • Reinforces learning by giving immediate, relevant feedback
  • Improves retention with personalized remediation or enrichment
  • Boosts engagement by acknowledging effort and guiding next steps
  • Reduces time waste by skipping what learners already know
  • Increases ROI by closing skill gaps faster and tracking readiness accurately

Impact Insight
Imagine a learner scoring 45% and instantly receiving a short, targeted module to close that gap—while top performers jump ahead. That’s personalized efficiency that scales with your business.

Examples in Action

  • Healthcare: Learners scoring under 70% in infection control are routed to a refresher; 70–89% get a summary; 90%+ receive a downloadable certificate and next module
  • Finance: Under 60% triggers review videos on regulatory concepts; 80%+ unlocks a bonus compliance scenario
  • Manufacturing: Low scores redirect operators to hands-on video walkthroughs before retaking the test
  • Retail: High scorers receive access to leadership track content; others are prompted to revisit product FAQs
  • Education: Teachers receive differentiated next steps based on score bands (reflection, retry, or advanced application)

Customization Options

  • Score Ranges: Define custom brackets (e.g., under 60%, 60–80%, 80%+) with different content paths
  • Feedback Formats: Static messages, video tutorials, branching modules, document links
  • Visual Design: Branded feedback screens, animation, or gamified scoreboards
  • Follow-Up Actions: Retry, review, unlock content, or submit for instructor follow-up
  • Tracking and Reporting: SCORM and xAPI enabled for LMS score mapping and progress analytics
With Score-Based Feedback Paths, you transform results into action. The outcome? Better decisions, sharper performance, and more value from every learning experience.
Get a Custom Quote