Privacy Policy

1. Who We Are

CustomAssessment is a done-for-you service that designs custom assessments for LMS platforms. We operate under Euvouria LLC, doing business as CustomAssessment, based in Weehawken, NJ, USA. Our website is hosted on Webflow.

2. What Information We Collect

Information You Provide:

• Name, email, and contact details
• Information about your project or assessment
• Uploaded files (e.g., scripts, branding, SCORM packages)

Automatically Collected:

• Website usage data (via Google Analytics)
• IP address, browser, and device info
• Interaction logs via Crisp chat

3. Tools and Technologies We Use

We use trusted third-party services to operate our site and deliver projects:

Purpose – Tool

• Analytics – Google Analytics
• Live Chat – Crisp
• Forms – Tally
• Bookings – Cal.com
• Payments – Stripe
• Authoring – Articulate Storyline
• AI Tools – ChatGPT, ElevenLabs, Synthesia, HeyGen, PlayHT
• File Storage – Google Drive (for backups and SCORM delivery)

4. How We Use Your Information

We use your data to:

• Communicate with you about your project
• Create and deliver custom assessments
• Book calls and provide support
• Process payments
• Improve our website and services
• Analyze usage (for internal insights only)

5. Data Storage and Retention

Project files (e.g., SCORM packages, scripts, Storyline files) are stored in secure, access-controlled Google Drive folders. Files are backed up during production and may be retained for up to 12 months unless otherwise requested.
We delete client data upon request or after project completion—whichever comes first.

6. Use of AI Tools

Some services may involve AI-based tools like ChatGPT, ElevenLabs, Synthesia, HeyGen, and PlayHT to assist with voiceovers, avatars, or interactive content.
We do not use your data to train any AI models. All generated outputs are used exclusively for your project.

7. Sharing of Data

We may share limited client files or assets with:

• Freelancers or subcontractors under NDA
• Voice-over artists, video editors, or LMS platform teams involved in your project

We do not sell or trade your personal data.

8. Cookies & Tracking

We use:

• Google Analytics – to understand website usage
• Google Ads – for targeted advertising

We do not currently use a cookie banner. Continued use of the site implies consent.

9. Your Rights

You have the right to:

• Request access to the data we store about you
• Request deletion of your data at any time

To exercise your rights, contact us at hello@customassessment.com

10. Data Security

We take data protection seriously and use the following safeguards:

• Secure, access-controlled cloud storage (Google Drive)
• Encrypted website connections (HTTPS)
• Backups of critical project files

Only authorized personnel and contractors can access client materials.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact

If you have any questions or data-related requests, contact us:
Email: hello@customassessment.com
Website: www.customassessment.com