Scenario with Branching: Choose paths with multiple outcomes
Every decision shapes the story—because real-world choices rarely come with just one outcome.
What It Is
A Scenario with Branching interaction places learners in realistic situations where their choices lead to different outcomes, creating a dynamic, choose-your-own-path experience. Each decision affects the story’s flow, mimicking the complexity of real-world thinking. It’s an immersive way to build judgment, empathy, and strategic problem-solving through consequences.
When to Use It
- Simulating difficult conversations in leadership or HR training
- Practicing customer interactions and service recovery strategies
- Navigating ethical dilemmas or compliance violations
- Testing decision-making in high-stakes situations like emergency response
- Reinforcing critical thinking in sales, negotiation, or conflict resolution
Why It Works
- Builds decision-making confidence in safe, low-risk environments
- Enhances engagement and retention through immersive storytelling
- Demonstrates cause-and-effect thinking in real time
- Encourages reflection and metacognition through consequence-based feedback
- Supports adaptive learning paths based on learner behavior
Impact Insight
Imagine your managers confidently navigating complex situations—because they’ve already practiced, failed, and succeeded in a safe, scenario-driven space.
Examples in Action
- Customer Service: Handle a frustrated client and choose how to respond
- Compliance: Decide how to escalate a suspected violation
- Healthcare: Choose how to communicate sensitive news to a patient’s family
- Sales: Navigate a price negotiation with a hesitant prospect
Customization Options
- Multi-path branching with dynamic outcomes
- Feedback per decision or at scenario completion
- Progress tracking and score summaries by decision paths
- Visual storytelling with avatars, video, audio, or illustrated scenes
- Adaptive difficulty based on learner choices
