Retry with Hints: Provide a second chance with helpful guidance

Learn from the miss—because the second try is where real growth begins.

What It Is

Retry with Hints gives learners a second (or third) chance to answer a question after an initial incorrect response—this time, with a helpful clue or prompt. Rather than simply marking the answer wrong, this interaction turns mistakes into learning opportunities by offering targeted support. It’s a low-stakes, high-feedback approach that promotes mastery over memorization.

When to Use It

  • Reinforcing complex concepts in compliance or technical training
  • Guiding learners through new processes or multi-step workflows
  • Supporting skill-building in leadership, reasoning, or soft skills
  • Encouraging confidence in early onboarding and foundational modules
  • Helping learners reflect on why they missed a question—not just what they missed

Why It Works

  • Supports formative learning by building confidence and competence
  • Turns mistakes into learning moments, not penalties
  • Boosts knowledge retention through repetition with support
  • Encourages metacognitive thinking—“what should I have done differently?”
  • Increases engagement by making challenges feel achievable

Impact Insight: Imagine your employees improving in real time—because instead of hitting a dead end, your training guided them through the next right step.

Examples in Action

  • Healthcare: Missed a diagnosis? The second try includes a symptom summary
  • Retail: Got a product scenario wrong? A hint reminds you of key features
  • Finance: Entered the wrong calculation? Get a formula tip and try again
  • Compliance: Chose the incorrect policy? A prompt highlights what to consider

Customization Options

  • Custom hint text per question or per selected wrong answer
  • Retry limits: unlimited, limited attempts, or optional
  • Tailored feedback for each retry attempt
  • Adaptive hints based on learner behavior or confidence levels
  • Visual cues, pop-ups, or embedded links to reference materials
Retry with Hints transforms failure into progress—equipping learners to recover, reflect, and grow into more capable, confident decision-makers.